This Privacy Policy explains how the Veles: Rise of the Damned team collects, uses, stores, and shares information when you use Veles: Rise of the Damned, the velesrotd.com website, and related online services.
1. Contact
For privacy questions or requests, contact us at info@velesrotd.com.
2. Information We Collect
Depending on how you use the game and website, we may collect account information such as your email address and sign-in verification status; technical information such as device identifier, platform, app version, IP address, timestamps, and request logs; gameplay information such as cloud saves, hero progress, inventory progress, achievements, level progress, scores, run history, leaderboard entries, and settings; support information you choose to send us; and standard website hosting logs.
3. Information We Do Not Intend to Collect
We do not intend to collect payment card numbers, government identification numbers, precise real-time location, or sensitive personal information through the game. If purchases are offered through third-party storefronts, payment details are processed by those storefronts under their own policies.
4. How We Use Information
We use information to create, verify, and protect accounts; send sign-in and account-linking verification codes from no-reply@velesrotd.com; store and sync game progress; operate leaderboards, run history, support, security, and abuse-prevention systems; debug crashes; fix bugs; improve balance; maintain the game and website; and comply with legal obligations and platform requirements.
5. Legal Bases
Where privacy laws require a legal basis, we process information to provide the game and website you request, fulfill our legitimate interests in operating and securing the service, comply with legal obligations, and, where required, with your consent.
6. Sharing Information
We may share information with service providers that host, secure, email, monitor, or operate the game, website, and backend services; platforms and storefronts such as Steam, Apple, Google, or other distribution partners when needed for purchases, downloads, accounts, or platform features; law enforcement or regulators when required by law; and a successor organization if the game or related assets are transferred.
We do not sell personal information.
7. Cookies and Analytics
The current website is a static informational site. If we add analytics, advertising, embedded media, or non-essential cookies later, we will update this Policy and, where required, provide notice or choices.
8. Children
The game and website are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact us and we will take appropriate steps to delete it.
9. Data Retention
We keep information for as long as reasonably needed to provide the game and website, maintain records, resolve disputes, prevent abuse, comply with law, and support backups and security. Account and cloud save data may be kept while your account remains active unless deletion is requested and legally permitted.
10. Security
We use reasonable technical and organizational measures to protect information. No online service is perfectly secure, so we cannot guarantee that information will never be accessed, disclosed, altered, or lost.
11. Your Choices and Rights
Depending on where you live, you may have rights to access, correct, delete, restrict, object to, or receive a copy of your personal information. You may also have the right to withdraw consent where processing is based on consent. Send requests to info@velesrotd.com.
12. International Processing
The game and website may be operated using service providers in different countries. Your information may be processed outside your country of residence, where privacy laws may differ.
13. Third-Party Links
The website may link to social media pages, storefronts, or other third-party services. Their privacy practices are governed by their own policies.
14. Changes to This Policy
We may update this Policy as the game, website, laws, or platform requirements change. When we make changes, we will update the date at the top of this page.